1. Introduction

At SJ Polyclinics & Diagnostics, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, date of birth, and identification information.
• Medical Information: Medical history, symptoms, diagnoses, treatments, and prescriptions.
• Appointment Information: Booking details, visit history, and preferences.
• Payment Information: Billing details and insurance information.

3. How We Use Your Information

We use your information for the following purposes:

• To provide medical care and treatment
• To schedule and manage appointments
• To communicate with you about your care
• To process payments and insurance claims
• To maintain accurate medical records
• To comply with legal and regulatory requirements

4. Information Sharing

We do not sell or rent your personal information. We may share your information with:

• Healthcare providers involved in your care
• Insurance companies for claim processing
• Regulatory authorities as required by law
• Service providers who assist our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal and medical information. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the following rights regarding your information:

• Right to access your medical records
• Right to request corrections to your information
• Right to request deletion of your information (subject to legal requirements)
• Right to restrict or object to certain processing
• Right to receive your information in a portable format

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Children's Privacy

We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: